Highly unprofessional! Made a 9.30 appointment as a new client, arrived at 9.20 and was asked to take a seat in the waiting room. Time went by and various patients came and went but I was not called for my appointment - the member of staff that I had checked in with at reception looked into the room at least three times and saw me sitting there. Finally at 10.20 I went to reception to ask why I had not been called to be told 'Sorry you have not been booked in!' I said that I was prepared to wait a little longer, to be seen by the next dentist. The receptionist that had forgotten to book me in then went from door to door around the surgery to speak to each dentist only to return with a 'Sorry we can't fit you in!'I walked out at this stage and advise you never walk in.
Most professional service you could ask for and the staff are so friendly
Trinity Dental Practice is a UK Dentist based in Elgin, Scotland. Trinity Dental Practice is located at 6 Trinity Pl, Elgin IV30 1UL, UK.
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